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Frequently Asked Questions

1 / Is there a sibling discount or family maximum monthly cost for membership?

Yes! The single family maximum monthly cost is $125 per month for all siblings in a family. A family is defined as the biological, adopted, dependent or foster children living in a single household with the same parent(s)/guardian(s).

2 / Is there a discount for paying ahead on my child's membership?

Yes! Receive 10% off if paying ahead for 6 months of membership in a single payment. Receive 15% off if paying ahead 12 months for one child in a single payment. These discounts are built into the payment options in Atlas MD or if you don't see the option listed, assistance is available with this at the time of enrollment.

3 / Do you accept insurance?

Although health insurance is not accepted for service in the DPC model of care, many FSA and HSA funds are allowed to be used to cover DPC membership costs. It is still recommended that families maintain a certain level of insurance coverage for their children in case of hospitalization or in case the need arises for a large number of labs or higher cost imaging modalities such as MRI. You may also wish to access specialist referrals in health systems that accept insurance coverage. For these needs, a high deductible plan may be sufficient but there are pros and cons to every insurance plan, so consult your insurance agent or HR representative for assistance if needed.

4 / Why might a practice choose to move away from insurance acceptance and billing?

A single physician provider has the opportunity to serve your family more directly and more thoroughly by forgoing the need to take on the large amount of time, and therefore money, attached to insurance billing. Sometimes there are also pressures on physicians by insurance companies to practice within the insurance company preferences in order to receive payment for services.

5 / How are medications, labs, imaging and referrals handled?

These are ordered by the physician to a pharmacy, lab, imaging facility or specialist of your choice. If you have insurance, these peripheral services may be covered by your insurance. If you do not have traditional insurance, your physician may be able to help you find the lowest priced options.

6 / What is DPC?

DPC is “direct primary care” and is a model of primary care that bypasses insurance and secures direct access with your physician through membership. The result is direct
communication with your physician with no middle party, quality outpatient care with your own doctor always and care tailored to your family's needs.

7 / What is DPC not?

DPC is not 24/7, urgent, walk-in or emergency care, although your physician will be there to walk you through any after hours needs you may have.

8 / Who is DPC perfect for?

DPC can be perfect for a wide range of families including those with athletes, busy schedules, complex health conditions and large families. DPC can also be perfect for
those families that don’t feel “at home” in a larger, more “corporate” or “mainstream” medical setting for any reason.

9 / What is the difference between DPC and a concierge practice?

A direct care practice is based on a monthly membership and most services are already included in that membership fee. Concierge medicine often requires a financial retainer
up front (a bit like a lawyer) and services will be deducted from that retainer. Other concierge practices do charge a monthly membership fee but the amount is usually
quite a bit more than a DPC practice in order to keep the patient to physician ratio in the practice low. In the Midwest, many concierge practices fall in the range of $100-200 per
month while DPC memberships are usually much less, in part because DPC practices tend to serve a larger number of families.

10 / What is the value in DPC? How does it save my family money?

With a monthly membership, the cost of care is spread out with predictable payments rather than waiting until you need care and paying more, which often actually deters people from accessing care. This means your child is able to
receive care when he or she needs it so that problems can be addressed when they are mild to moderate. Thus, hopefully progression to severe status, which requires
more intervention and cost, can be avoided as often as possible.

11 / I am ready to enroll my child(ren)! What is the next step?

Follow one of the steps below to become a member today!
● Reach out to Dr. Tallon by phone or text at 616-213-3120 and she will send you an enrollment link.
● Click on the little person icon in the upper right corner of the home page.
● Go to the following enrollment link directly:
https://spiritpeds.atlas.md/enrollment/index.html?account=YQvGbNzpZdCN5VvmsrLd

And if you have questions, please do not hesitate to reach out at any point in the enrollment process.

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